Returns

How do I return my item?

Returning your item is easy and hassle-free. Simply contact us at service@vaporpuffs.com to let us know you wish to return an item. Remember to provide your name, address, and order number. We will then issue you an RMA (Return Merchandise Authorization) number.

We accept returns on any unused item shipped within the U.S. within 30 days of purchase. You do not need to provide a reason for why you are making a return, but we would appreciate it if you would. Your feedback will allow us to better serve you in the future.

If your item is defective, we will gladly offer you a full refund upon return if the item is unused or exchange the item for you otherwise.

For international orders, we are unable to offer a refund policy at this time due to the high cost of shipping plus Customs duties. We apologize for this inconvenience.

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